Return Authorization Request

The sales department will be out of the office July 21 to 25, 2014. Any requests for RMAs sent in during that week will be answered after we return on July 28. Thank you for your patience. If you need technical support, please contact support@biospherical.com directly.

To return an instrument to Biospherical either for recalibration or repair, you must first obtain a Return Material Authorization (RMA) number. Please use the interactive form below to contact our Service Department and request the RMA number.

You may also call our support number at 619 686 1888


Please carefully pack any instruments being returned!

Shipping Address:

RMA #
Biospherical Instruments Inc.
5340 Riley St.
San Diego, CA  92110, USA

Whenever possible ship via common carrier, such as DHL, UPS, or FedEx. 
In addition to the RMA number, if you are shipping from outside the US, the following text should appear on the shipping label,  

"Goods of US Origin, Returning to Factory for Repair and Calibration Services"          
Harmonized Code: Photometer for Repair #9801.00.1012"
      


Your name
Your E-mail address
Subject
Instrument Model
Instrument Serial Number
Institution Name
City and Country
Please describe the reason for return or service requested:
Email a copy of this message to your own address
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